FAQ
  • Can we leave our luggage before/after check-in/check-out?
  • Is there a curfew?
  • Can I bring my infant/child with us?
  • Can children stay for free?
  • Can I bring my pet with us?
  • Do you have a shuttle bus service from Kyoto station?
Can we leave our luggage before/after check-in/check-out?
Please contact us at least three days prior to your arrival.
Whether you can use the service depends on the availability of before and after your reservation.
Is there a curfew?
Once you checked in, you can get in and out anytime with a pin code.
Can I bring my infant/child with us?
Yes. There is no age limit.
Can children stay for free?
Preschool children who do not need their own bedding are free of charge.
Can I bring my pet with us?
Sorry, pets are not allowed.
Do you have a shuttle bus service from Kyoto station?
Unfortunately, we don't. Please contact us for the transportation.
We will offer you a best way to the house.
If the FAQ sections didn't help you, click "contact us" and we will be able to help you.